Two Options That Were Never Good Enough
Businesses were being forced to choose between two difficult options.
On one side: break-fix support. Call someone when something breaks, hope they're available, and accept the downtime. No monitoring, no prevention, no accountability for what happens in the gaps between calls.
On the other side: large managed service contracts designed for bigger organizations with bundled pricing, complicated agreements, and support queues that often made a 20-person company feel invisible to the vendor holding their contract.
The Platform
Our Philosophy
The Philosophy Behind the Platform
After 25 years in IT, we've learned that small businesses don't need more technology. They need somewhere they can trust.
Small businesses need fewer disruptions. Clearer answers. Faster recovery when something does go wrong. And confidence that someone is watching the risks they don't have time to watch themselves because they are busy running a business.
That is what DSC built this platform to deliver.
DSC Sentinel iQ is a division of DSC Communications, headquartered in Superior, Wisconsin. DSC has served businesses in the region for 25 years across voice, data, and security. Building the kind of operational discipline and long-term client relationships that only come from actually showing up when things go wrong, year after year.
Sentinel iQ is the technology intelligence division we built because the businesses we've served for two decades deserved a platform built specifically for how they operate, not a scaled-down version of something designed for enterprise.