Monitoring & Alerting — Operational Visibility Across Every Layer
Uptime and performance visibility, continuously.
Cyberattacks are not the only reason technology fails. Hardware degrades. Devices go offline. Network switches drop connections. UPS batteries reach end of life. Infrastructure fails quietly, often before anyone notices until the moment it matters. The Sentinel iQ Monitoring & Alerting layer watches every component of your infrastructure continuously, flagging performance issues and failures the moment they occur rather than after they've disrupted operations.
What This Layer Covers
- Network device monitoring: firewalls, switches, access points, and UPS systems monitored continuously
- Server monitoring of performance, uptime, disk space, CPU load, and service availability
- Workstation performance monitoring: device health, resource utilization, and hardware health indicators
- Cloud infrastructure monitoring of key cloud services and SaaS platforms tracked for availability
- Automated network discovery and mapping — new devices detected and added to monitoring automatically
- Alerting and escalation — threshold-based alerts routed to the appropriate team for immediate response
The Fit
How It Fits Into the Platform
Monitoring & Alerting operates as a distinct layer from security threat detection that is focused on operational continuity rather than malicious activity. Both layers feed into the platform's unified alert correlation engine, which prevents alert fatigue by prioritizing and routing issues based on severity and business impact.
FAQ
How does IT infrastructure monitoring work for a small business?
Sentinel iQ's monitoring layer continuously collects performance and health data from every device and network component in your environment, servers, workstations, firewalls, switches, and cloud services. When a device exceeds a performance threshold or goes offline, an automated alert is generated and routed to the appropriate team for immediate response before users are affected.
What is NOC monitoring and does my small business need it?
NOC monitoring, network operations center monitoring, is the continuous oversight of IT infrastructure for uptime, performance, and operational health, separate from cybersecurity threat detection. Most small businesses benefit from NOC-level monitoring because infrastructure failures can halt operations just as effectively as a cyberattack, and early detection dramatically reduces the impact and recovery time.
How do I know when my network devices or servers are having problems?
Without continuous monitoring, the answer is usually: when someone tells you. Sentinel iQ's monitoring layer detects infrastructure issues like a server approaching disk capacity, a switch dropping connections, a UPS battery reaching end of life — automatically, alerting the platform team before the issue impacts your team's ability to work.
Get Started with Sentinel iQ
Secure, monitored, and intelligently managed from day one — at one predictable monthly cost.